Tulipa Hair & Beauty
Delivery charges by "Royal Mail" is £5.99 for maximum weight of 2000 grams by 1st class signed for mail. ALL PRICES INCLUDE 20% VAT
This includes postage and packaging. If weight is any higher the price will increase. Royal Mail normally delivers this on time with exceptions on weekends.
We do not use any other cheaper services, as, we cannot guarantee delivery time.
Delivery time is 99.9% on time.
For Returns, Exchanges, Damaged Goods or Cancellations please advise us by completing our Contact Us page before returning purchased items.
If you would like to return an item that you have bought from us, you may do so at any point up to 14 days from when it was received.
We accept most goods back as long as the product has not been opened and is in a re-salable condition; for example, the item must have all its packaging, wrapping and tamper seals intact. If the product has been opened then it is deemed you have accepted the item and for this reason we may not be able to offer you a refund.
Please advise us that you wish to return the item. If we agree to the return you must then return it to us under the following conditions:
We will only accept unopened, unused goods for a refund
You must return the products in their original packaging unopened
You must return the products by recorded delivery
Once your item is received by us and it meets the criteria above, we will apply a refund to the original method of payment for the value of the goods excluding delivery within 14 working days and inform you by email
Please note that delivery charges are not refundable..